FedEx at Office Depot - San Jose, CA - 1130 Blossom Hill Rd 95118 (2024)

FAQs

Can I collect my parcel from FedEx Depot? ›

FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. Once redirected, you can pick up packages on your schedule at locations that are convenient to where you work or live.

(800) 463-3339

FedEx Corp / Customer service

If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient's door. If no signature is required, the shipment will be left at the recipient's door.

If you're the shipper and you want your package to arrive faster than the 2 day shipping time specified, sign in to your FedEx account or please call customer support to change your shipping speed. The shipping cost may be adjusted.

It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.

How can I request a redelivery? In most cases, FedEx will attempt to deliver your package three times before returning it to the shipper. In case a courier is unable to leave your package, the courier will try to call you to check your availability and attempt the delivery.

If you have questions, we have answers. Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800.GoFedEx 1.800.463.3339.

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800.GoFedEx 1.800.463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package. (If you aren't logged in to a FedEx account, you'll be asked to enter the original delivery address of your package. Enter that info, then click Continue.)

If your delivery requires a signature, and you're worried you might miss a reattempted delivery, check the back of your door tag. You may have the option to fill out a form and leave it with your signature. This authorizes us to deliver your package the next business day, even if you're not there.

Will FedEx leave a package if I leave a note? ›

Yes, you can leave a signed note that FedEx can take as evidence, and leave your package in a safe place at the courier's discretion. This could be a signed door tag alongside a FedEx signature release form.

How long will a location hold my package for pickup? A secure FedEx location will hold your package for up to 7 days.

If you got a message that says we'll deliver your package by end of day, your package should arrive before 8 p.m. when FedEx usually stops delivering. To get an estimated delivery time for your package, you can enter your tracking number (or other identifying reference number) into the tracking tool.

The FedEx overnight cutoff time for drop-offs is generally around 5:00 p.m. However, the exact time varies by shipping service and store location. In some cases, drop-off times can be later than 5 p.m., particularly in areas closer to airports.

2-day delivery means shoppers receive their orders within two days or purchase, providing they meet a cut-off order time. That means a 2-day time period between order placement and delivery date.

Can I collect my parcel from the local depot? Yes, if you're not home when your parcel is delivered the courier company will leave a non-delivery card with details of where to go to collect your parcel; along with a contact number should you have any questions.

You can collect your parcel from the depot by bringing along photographic ID and the notice we sent you advising you of its removal.

pickup, you need to open a FedEx account. Do this before you create your label so you can start saving right away. It's easy to get your package moving—we'll come to your home or business and pick it up for you. To schedule a pickup, you need to open a FedEx account.

If a driver hasn't picked up your parcel, double-check the scheduled time and date of the pickup. If that time and date have passed, please contact our Customer Service team for assistance – you can find their contact details here. Did this information help you?